Author: jaimedesigner

  • Do I really need someone to manage my AirBNB?

    Do I really need someone to manage my AirBNB?

    Sure, it sounds nice to leave the house-cleaning, guest-pleasing, and schedule-keeping duties to someone else. But do you really need to hire someone to manage your Airbnb? And in all honesty, is the cost of Airbnb property management really worth it?

    In our time working with homeowners in western North Carolina, we’ve heard these questions countless times. Here’s the truth: we’re in business for a reason. Many rental property owners have found that hiring us to manage their Airbnb has not only given them peace of mind, but made them more money. Here’s why we recommend you consider hiring a manager for yours.

    You’ll take pride in the experience you provide.

    We’d wager a bet that you take major pride in the home you’re renting others. But you’re also a human, one who may occasionally—gasp—leave a corner undusted or a toilet paper supply one roll short.

    When you’re working a full-time job or caring for a family, it can be a struggle to squeeze a turnover in, even with help from housekeeping. But today’s guests are more discerning than ever before. They’ll notice if you haven’t provided perfectly fluffed pillows or a helpful welcome guide—and they won’t have a clue about the crying baby or urgent work deadline that prevented you from achieving hosting perfection.

    When you hire us to manage your Airbnb, caring for your property and guests is our one and only priority. We see to every detail, and then go above and beyond to provide a five-star, five-senses hospitality experience. Not only does this help you regain a sense of pride of ownership, it also leads to rave reviews, which in turn increases occupancy and offers opportunities to increase your nightly rate.

    Airbnb managers know what guests want—and they go the extra mile to provide it.

    You get your time and peace of mind back.

    We’re not exaggerating when we say that one benefit of hiring a property management company is getting your life back. Never again will you have to rush over to fix a leaky dishwasher, answer a 2 a.m. lockout call, or spend an hour on the phone with the cable company to get your guests back on WiFi.

    And it’s not just the small stuff you’ll no longer have to sweat. Learning to properly manage a vacation rental takes years and years of trial and error. Finding an experienced partner to manage your airbnb can help you fast forward to success by offering guidance on everything from how to avoid guest dilemmas to what upgrades to invest in to up your occupancy or rates.

    You get to be a host instead of an employee.

    Many vacation rental owners begin renting their homes out of the joy of sharing the space and place they love with like-minded travelers. But that initial excitement soon diminishes when reality sinks in.

    Managing your own property means being part coordinator, part concierge, part groundskeeper…the list goes on. It’s enough for a full-time job and then some. One of the benefits of hiring a property management company is returning to the joy of hosting. You can be as involved in the process of sharing your home as you’d like—but you’re also free to step back and leave the grunt work of managing your Airbnb to someone else.

    Guests notice the details that come from professionally managing your Airbnb. Rave reviews mean higher occupancies and the opportunity to raise your nightly rate.

    You’ll stop leaving money on the table.

    Here’s a quick story about a family we know in Brevard, NC—we promise it’s worth your while. They’d spent a year renting their two-bedroom, one-bath cottage on their own until it became too much to handle.. That’s where we came in.

    By utilizing pricing software that informs us of nightly rates of local competitors, we were instantly able to see their rates were too low. We also noticed opportunities for strategic upgrades and so we helped them choose more modern furnishings and stage their home for better flow.

    Finally, we incorporated our five-star, five-senses hospitality philosophy. Within three weeks, we were getting bookings at three times the price our clients were seeing before we stepped in to help.

    The moral of the story? The cost of Airbnb property management can sometimes pay for itself.

    You no longer need to be a marketing whiz.

    Gone are the days where you can set an Airbnb listing and forget it. Now properties are being discovered through a myriad of booking sites and SEO-optimized web pages, Instagram stories and Facebook posts. It’s a lot to keep up with, and it takes a special skillset to implement marketing successfully.

    Lucky for you, we have a team that handles that. You can go back to using social media for the things that bring you joy—like baby pictures and dog videos.

  • How to Manage an Airbnb: The 5-Star, 5-Senses Approach

    How to Manage an Airbnb: The 5-Star, 5-Senses Approach

    There’s no shortage of advice floating around about how to manage an Airbnb. Reading over every tip and trick out there can be inspiring—but it can also be overwhelming.

    We’re here to help make it simple. At the bnb way, LLC, we believe that sharing your home with someone is a human-to-human experience. Your primary focus should be creating an authentic sense of joy for real people.

    By focusing on the five senses, you can learn how to manage an Airbnb in a way that truly delights your guests.

    Sight

    Think of your property as a canvas: what you choose to include will inspire a particular feeling in guests. We recommend furnishings that are stylish and modern: a clean, clutter-free, and contemporary look indicates that property is updated and cared for and provides a neutral backdrop for guests to settle into with a sense of tranquility.

    In addition to creating an overall vibe, catering to sight also means leaving a visible indicator that the guest experience is top-of-mind. Before every arrival, we place a guest welcome package in an easy-to-spot place. One of the first things our guests see when they get to our properties is fresh flowers, a personalized welcome letter, along with physical house manual and guidebook.

    When managing an Airbnb, consider the visual impression you create. A welcome display should be one of the first things your guests see.

    Smell

    Life happens at your vacation rental. Families might trudge in from rainy day adventures and immediately kick back on the sofa. Meals simmer for hours on the stove and are lingered over. It’s part of the magic of staying at a vacation rental.

    But when you’re thinking about how to manage a vacation rental property, it’s important to consider how to make your home feel totally fresh for every new visitor. Your new guests don’t want to smell whatever your last guest served for dinner.

    Catering to your guests’ sense of smell can make a big impact. There are few things quite as relaxing as taking a deep breath in and sensing complete cleanliness. We recommend that anyone who’s looking into how to manage an Airbnb acquaint themselves with cleaning protocols outlined by the CDC and World Health Organization.

    Taste

    The old adage is true: the quickest way to someone’s heart is through their stomach. One way to win instant appreciation when managing an Airbnb is by providing tasty treats—bonus points for locally sourced items that are special to your destination.

    We welcome each guest with a local box of chocolates and bottle of wine, and also leave a cool bottle of filtered water in the fridge. We also provide artisanal coffee and tea so that each morning can start with that same sense of delight. We’ve found thoughtful upgrades like these are effective ways to incorporate the VIP experience that luxury hotels excel at.

    Many guests choose vacation rentals for the authentic local experience, and food is a fantastic way to tap into that. We not only offer our guests tips on the best nearby restaurants, but also provide the option to have meals cooked at home by local chefs.

    Touch

    Simple joys are part of what elevate a vacation rental experience from satisfactory to remarkable. Guests will remember small moments—like drifting off to sleep under soft linens or wrapping themselves in extra-plush towels after a swim.

    Catering to a guests’ sense of touch also means creating a calming spatial experience. Are guests bumping into furnishings—or each other— when moving around the living area? Do they need to climb over each other to step away from the dinner table? Finding out how to design for optimal flow is something to consider when learning how to manage an Airbnb.

    Designing spaces for flow is one way to create a pleasant tactile experience for guests.

    Listen

    Cultivating your own listening skills is one of the most important things to work on when learning how to manage a vacation rental property. This requires open ears for listening to requests and concerns. It also means learning how to ask the right questions to make the experience at your property memorable.

    Be sure to extend an open invitation to guests before they arrive to fill you in on the reason for their stay. While some guests want to breeze in and out in complete privacy, many are thrilled to let you know why they’re visiting. If you leave them a bottle of champagne for an anniversary, or go the extra mile by stocking the fridge with their kids’ favorite drink, you’ll earn a fan for life. And those fans lead to rave reviews and repeat and referral bookings.

    Find a partner who knows how to manage an Airbnb

    Need some help finding your footing? We’d love to talk to you more about how the 5-Star, 5-Senses Approach can apply to your Airbnb. Reach out to us for a free 30-minute consultation full of professional advice on how to manage your vacation rental property.